Printer Offline
Your printer is connected but shows offline status. Learn how to bring it back online.
Fix your printer in minutes
Identify and resolve common printer issues quickly with our step‑by‑step guides.
Fast
Get step‑by‑step help quickly and get back to printing.
Visual
Illustrations and diagrams show exactly what to click and where to look.
Safe
Protect your device with trustworthy, brand‑neutral advice.
Most‑Searched Issues
Paper Jam
Paper stuck or jammed in the printer? Follow these steps to clear and prevent jams.
Ink Cartridge Not Recognized
Replace or reseat cartridges when your printer doesn’t recognize them.
Poor Print Quality
Faded prints or streaks across your pages? We’ve got you covered.
